Step 1: Select a drop-off location

Hello! Thank you for choosing CollectCo as your returns provider. Kindly fill in this form to lodge a return to your favorite e-tailer.

Note: If you want to change drop-off location, you can drop-off your parcels at any CollectCo Points without need to re-print CollectCo label.

Step 2: Enter your information

Mobile Number
Mobile number valid Invalid mobile number
Order Number

Step 3: Print & stick CollectCo label on the parcel

Drop off your parcel at any CollectCo Points, open early till late, 7 days a week.

If you face any problems dropping off your parcels, please contact Customer Service at 010-229 2470.

Please remember that Collectco can only accept parcels with maximum dimensions of 40x40x40 cm.

Step 4: Track your parcels online

You may track your parcels here.